Privacy Policy

Data Protection

We are committed to adhering to all relevant data protection legislation, including the General Data Protection Regulation (GDPR) and any successor legislation or national implementing laws, regulations, and secondary legislation as applicable.

At FullBricks, we do not misuse your data. All information uploaded by our users is processed for the purpose of our Services. No data collected is sold to third parties or used in any capacity other than for the purpose of our products and mobile applications.

What Personal Information Do We Collect?

• Your device ID, device type, geo-location information, connection information, statistics on page views, traffic patterns, and standard web log information
• Performance and interaction data from CharmXP features, including AI simulation interactions, confidence metrics, and user progress data
• Voice recordings and video data when using our AI-powered social simulator (only stored temporarily during active sessions)
• Apple Watch integration data for stress tracking and biometric feedback (with user permission)
• Details of the products and services we have provided to you or that you have enquired about
• Information you provide through customer surveys or feedback
• Account and profile information you create in the CharmXP app
• When applying for positions with us: your name, contact details, working history, and relevant records

Why Do We Collect, Use, and Disclose Personal Information?

• To enable you to access and use CharmXP and its features
• To provide personalized AI feedback and social interaction training
• To track your progress and provide meaningful metrics and insights
• To operate, protect, improve, and optimize our services and user experience
• To send you service, support, and administrative messages
• To send you marketing and promotional messages (with your consent)
• To administer rewards, challenges, and promotional activities
• To comply with our legal obligations and enforce our agreements

Using Our Website and Cookies

We may use cookies or other similar tracking technologies on our website to help us track your website usage and remember your preferences. Cookies are small files that store information on your device. You can disable cookies through your browser, but some features of our website may not work as intended if you do so.

CharmXP only uses the permissions you explicitly grant (such as camera, microphone, or health data) to perform our features. We do not store or collect any information except what is necessary for providing our service. All temporary data (such as practice session recordings) are automatically deleted after use.

Data Security

We take the security of your personal information seriously. We use industry-standard encryption and security measures to protect your data. All AI training data is anonymized, and personal identifiers are removed before processing.

User Data Deletion Request

Users can request deletion of their data through the following methods:

• Through the CharmXP app: Settings → Privacy → Delete Account
• By emailing us at [email protected] with your deletion request

Upon receiving your request, we will delete all your personal data within 30 days, except where we are required by law to retain certain information.

Contact Us

If you have any questions about our privacy policy, please contact us at:

Effective Date: March 14, 2024